Aileen Allkins Consultancy was founded to help businesses develop and improve their customer service offerings and to integrate first-class customer experience across every level of their organisation.

Founder Aileen Allkins recently spoke to TechRound about her experiences launching her consultancy during the coronavirus pandemic, her goals for the business over the coming months and how Covid-19 has highlighted the need for a clear, accessible, and empathetic customer service offering.

Find out more and read Aileen’s full interview here.